Door stuck? Urgent jobs jump the queue.
Car trapped in the garage, a door that won't close or a spring that has let go. Call us, tell us what has happened, and we will prioritise it and give you an honest arrival window.
Some garage door problems can wait for a convenient day. Some can't. If the door is stuck open and the house is exposed, the car is trapped and you have somewhere to be, or a spring or cable has snapped and the door is unsafe, call us straight away.
What counts as urgent
Door stuck open and won't close. Car locked in or out. Snapped spring or cable with the door hanging crooked. Door off its track after a bump. Motor failure with no manual release. Storm or impact damage leaving the garage open.
What to do while you wait
Keep people and pets away from the door and don't try to force it. If the door is stuck open and you need to secure the garage, most openers have a manual release cord, but only use it if the door is fully open or fully closed, never mid-travel with a broken spring. When in doubt, leave it and call us.
Where we cover
Gold Coast, Tweed Heads, Logan, Brisbane and Ipswich. We are based on the Gold Coast, so response is fastest close to home, and we run the M1 regularly. We will give you a realistic arrival window when you call rather than a promise we can't keep.
Gold Coast
Urgent repairs prioritised.
Brisbane
Urgent repairs prioritised.
Ipswich
Urgent repairs prioritised.
Do you charge extra for urgent jobs?
We give you the price before we start, including any after-hours component if it applies. No surprises on the invoice.
How soon can you get here?
It depends where you are and what is already booked. Urgent jobs go to the front of the queue, and we will tell you a realistic window when you call rather than promising something we can't do.
Can you secure the door if it can't be fixed straight away?
Yes. If a part has to be ordered, we will get the door closed and secure so the house is not left open in the meantime.